Support
We're here to help with your account, subscriptions, integrations, and anything else about Bluedeer.
Contact us
Email support@bluedeer.ai. Write from the email address registered with your Bluedeer account so we can find it, and include what you were doing, what you expected, and what happened instead.
Report a problem from the app
In the Bluedeer mobile app, open Settings › Report a Problem to send us a description of the problem together with technical diagnostics (app version, device model, operating system, and crash data). Your chats, prompts, files, and credentials are never attached.
Manage or cancel a subscription
Manage your subscription where you bought it:
- Apple App Store: Settings › your name › Subscriptions on your iPhone or iPad
- Google Play: Play Store › Payments & subscriptions › Subscriptions
- Web: Settings › Plan & billing in Bluedeer, which opens the Stripe billing portal
Refunds for App Store and Google Play purchases are handled by Apple and Google. See our Terms of Use for details.
Delete your account or data
Email support@bluedeer.ai from the address registered with your account to delete your account or to request a copy of your data. See our Privacy Policy for what is deleted and your other privacy rights.